Three customers investigate our factory today for their vegetable project by a meeting in the office and paying a visit to our workshop on Tuesday.
We hold a meeting with them at first.We believe the custmer is king, so our collegue Andy picked them up at 13:00 although it is during break time . We and our customers know each other.Then We care about their journey.And we know they stay at Dongguan and will participate in an exhibition. Thus we give them a piece of advice as they are far away from Canton.Also, they and favourite drink so that we can offer the hospitality of the host. Also, we know they are an equipment company, and they need pick and place hot peppers and cucumbers, so we introduce palletising robots to them specially.
Then we accomany them to pay a visit to our factory.We take them to every palletising robot.At the same time, we anwer any question to them patiently no matter what think.Such as the materials of our parts and the operation of our palletising robot.
Coming next,we continue the meeting in the office.They hope to use thenselves's HMI,but it's a piece of cake for us as our robot can connect with their HMI on condition that they send us the drawing.We shall make a solution for them after two days.
We believe the devil in the details.
